Privacy Policy

Effective Date: March 4, 2026  •  Last Updated: March 4, 2026

This Privacy Policy explains how Blue Quail RV Park (“Blue Quail,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, contact us, or use our booking tools.

1) Who We Are

Business Name: Blue Quail RV Park
Address: 12621 I-35, Moore, TX 78057
Phone: 830-505-5104
Email: [email protected]

2) Information We Collect

Depending on how you interact with us, we may collect:

• Contact information (e.g., name, phone number, email address).
• Booking/reservation details (e.g., requested dates, site preferences, number of guests/vehicles, notes you provide).
• Communication content (e.g., messages you send to us by phone, text, email, or website forms).
• Payment-related information if you pay online through a third-party processor (we do not store full payment card numbers on our servers; payment processing is handled by our providers).
• Device and usage data (e.g., IP address, browser type, approximate location derived from IP, pages viewed, and interactions), collected via cookies or similar technologies.

3) How We Use Information

We use personal information to:

• Provide RV site availability and booking/reservation services.
• Respond to inquiries and provide customer support.
• Send reservation confirmations, updates, reminders, and operational messages.
• Improve our website, services, and customer experience.
• Protect against fraud, misuse, and security incidents.
• Comply with legal obligations and enforce our terms.

4) SMS/Text Messaging (A2P) Details

If you opt in to receive text messages from Blue Quail RV Park, we may send texts related to: reservation/booking inquiries, confirmations, scheduling, availability updates, reminders, check-in/check-out information, and customer support.

• Opt-in: You opt in by providing your phone number and agreeing to receive texts (for example, via a form, booking tool, or by requesting text communication).
• Opt-out: Reply STOP to any message to opt out. You may also contact us at 830-505-5104 to request removal.
• Help: Reply HELP for assistance, or contact us at [email protected].
• Message frequency: Varies based on your interaction and reservation needs.
• Rates: Message & data rates may apply.
• No sale/sharing of mobile info for marketing: We do not sell your mobile number. We do not share mobile information with third parties or affiliates for their marketing or promotional purposes.

5) Cookies, Analytics, and Advertising (Including Meta)

We may use cookies and similar technologies to operate our site and understand usage. We may also use analytics and advertising tools (which can include platforms such as Meta) to measure performance of our marketing and improve outreach.

• What these tools may collect: device identifiers, browser information, and website activity (such as pages visited).
• How to control cookies: You can manage cookies through your browser settings. Disabling cookies may affect site features.

6) How We Share Information

We may share personal information only as needed to run our business, such as:

• Service providers that help us operate (e.g., website hosting, booking/calendar embed providers, email/communications tools, analytics, and payment processors).
• Legal and safety reasons (e.g., to comply with law, respond to lawful requests, protect rights and safety, or prevent fraud).
• Business transfers (e.g., if we undergo a reorganization, merger, or sale—information may be transferred as part of that transaction).

Important: We do not sell personal information. We do not share mobile numbers with third parties/affiliates for their marketing or promotional purposes.

7) Data Retention

We keep personal information as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. We may retain limited records to document opt-in/opt-out status for SMS compliance.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

9) Your Choices and Rights

You may:

• Request access, correction, or deletion of your personal information (subject to applicable laws and legitimate business needs).
• Opt out of SMS messages at any time by replying STOP.
• Control cookies through your browser settings.

To make a request, contact us at [email protected] or call 830-505-5104.

10) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

11) Third-Party Links and Embedded Tools

Our site may contain links or embedded tools (such as a booking calendar) provided by third parties. Your use of those services may be governed by their own privacy practices. We encourage you to review their policies where applicable.

12) Changes to This Policy

We may update this policy from time to time. The “Last Updated” date above reflects the most recent changes. Continued use of our services after changes means you accept the updated policy.

13) Contact Us

Blue Quail RV Park
12621 I-35, Moore, TX 78057
Phone: 830-505-5104
Email: [email protected]